Why Choose Cascade Collision Services

Total Customer Satisfaction


Cascade Collision understands that each customer and their expectations concerning auto body paint and repair are different. Our goal is to treat each person and their vehicle individually in an effort to meet their personal expectations. Complete customer satisfaction is a priority at Cascade Collision.

From our Lifetime Guarantee, to our many ICar trained Gold and Platinum certified technicians, to our monthly audits on cleanliness, safety and quality repairs, there are many reasons why our customers choose Cascade Collision over our competitors.

Cascade collision has extensive training in lean principles which allows us the environment we need to produce quicker cycle times, higher quality repairs and a unique culture for our staff and customers

Our Facility


Cascade Collision Services is a 13,800 sq ft state of the art facility located in Hinton, AB. Our company has been proudly serving the Hinton area since December 1973 and we pride ourselves in offering the best in auto body repairs.

Today's vehicles have changed drastically in the last few years and are much more technically advanced than ever before. We pride ourselves in keeping up with these changes by providing extensive, ongoing training for our staff. We have all the proper tools in place to repair vehicles that will meet or exceed industry standards. We are fully equipped with all the tools for the new aluminum technology. We have a full frame rack with laser measuring tools that will repair any frame back to OEM specifications, with a fully qualified technician who has taken the necessary training to ensure the proper repair is guaranteed. It is important to know the facility you choose is capable of repairing today's adcanced vehicles back to pre-accident condition.

Our Partners


Cascade Collision is proud to partner with all major insurance companies for preferred repair. We also partner with the 3 major Fleet Repair Service Providers to ensure fast & efficient service.

Cascade Collision is a proud partner of Desjardins Insurance company. Cascade Collision is a proud partner of Northbridge Insurance. Cascade Collision is a proud partner of TD Insurance. Cascade Collision is a proud partner of RSA. Cascade Collision is a proud partner of UNIFUND Assurance. Cascade Collision is a proud partner of Peace Hills Insurance. Cascade Collision is a proud partner of Wawanesa Insurance. Cascade Collision is a proud partner of SGI Insurance. Cascade Collision is a proud partner of Intact Insurance. Cascade Collision is a proud partner of Emkay Inc. Cascade Collision is a proud partner of Element Fleet Management. Cascade Collision is a proud partner of Economical Insurance. Cascade Collision is a proud partner of The Co-Operators. Cascade Collision is a proud partner of Aviva Insurance. Cascade Collision is a proud partner of ARI Fleet Management. Cascade Collision is a proud partner of AMA Canada. Cascade Collision is a proud partner of All State Insurance Insurance.

Our Team


Every one of our technicians is fully certified, so rest assured that when you bring your vehicle to Cascade Collision, your vehicle will be in safe hands. Our commitment to ongoing training for our technicians means that your vehicle receives only the highest quality repair. We refuse to compromise when it comes to the safety and reliability of our customer's cars.

Our admin staff is qualified to help you with the claims process from start to finish. We are able to handle claims electronically with all the insurance companies which reduces wait time for our customers as well as coordinate rentals and bookings for your convenience.

Our Services

Free Estimates

We make every effort to provide a precise written estimate the first time and without an appointment; however, if complete disassembly is not practical at the time of the written estimate, hidden damage cannot be assessed. We use both Mitchell computerized estimating and Audatex in order to accommodate any insurance partner.

Insurance Services

Cascade Collision Services will work with you and your insurance company to ensure your vehicle is returned to pre-accident condition. We will help with claims processing and are recognized by most insurance companies as a direct appraisal center. Click here for more info on insurance claims and your rights.


Accessories

Looking to customize your ride? We can help you achieve this with access to a vast selection of accessories and installation services. From fender flares, to running boards, to tonneau covers, we can help achieve your personalized look.

Salvage Inspections

Cascade Collision is an authorized Salvage Vehicle Inspection station for the Province of Alberta. It is very important that all proper procedures are followed BEFORE the vehicle is brought in for inspection and we highly recommend you refer to here to get the facts.

Body/Frame Repairs

Cascade Collision specializes in full auto body repairs as well as frame repair. We use a computerized laser frame measuring system to allow for precise measuring and repair to factory specifications. Our highly skilled technicians take pride in returning your vehicle to pre-accident condition using the latest advanced technology.

Complete Detailing

Cascade Collision cares enough to detail your vehicle once repairs have been completed. If you simply require a thorough cleaning of your vehicle, we can do that too. We offer a variety of detail packages and pricing.


Paint Repairs

Our refinish mixing systems are fully computerized and our paint specialists have been fully trained with PPG's most advanced paint technology and colour matching techniques. PPG Nobel backs up its products with a Lifetime Paint Performance Guarantee. We use PPG's new Envirobase water borne technology to protect the environment and our staff.

Glass Replacement

Cascade Collisions uses only top quality glass for all makes and models. We pull from multiple suppliers in order to meet your needs.


Scorpion Spray On Bed Liners

Scorpion offers the highest grade polyurethanes that provide protection against surface damage, rust, and corrosion. Scorpion bed liners have a lifetime warranty against cracking, peeling, and fading. More detials available in store.

RV Repairs

Because of the size of our facility, we are able to accommodate structural and cosmetic repairs on all sizes of RV's.

Warranty

Repair Warranty


We offer a National Lifetime Car Repair Warranty on all repairs thanks to our CSN network of leading collision repair facilities across the country.

Not all collision car repair warranties are the same. Some collision facilities limit the amount of car repair warranty coverage they offer. CSN stands behind our quality and workmanship so strongly, that each shop offers a National Lifetime Warranty on all car repairs performed, for as long as you own your car.

That way, having your vehicle repaired at any one of our facilities across the country guarantees you complete satisfaction. Should you ever need warranty work performed, you are encouraged to visit the original CSN Collision Centre in which the repairs were completed. However, any and all CSN Collision Centres across the country will honor this lifetime car repair warranty.

Click here to view the details of our National Lifetime Warranty.

Visit CSN's website today and register your warranty.

Paint Warranty


LIFETIME PPG PAINT PERFORMANCE GUARANTEE*

GUARANTEE COVERAGE

  • Peeling or delamination of the topcoat and/or other layers of paint.
  • Cracking or checking.
  • Loss of gloss caused by cracking, checking and hazing.
  • Any paint failure caused by proven defective PPG automotive products which are covered by this guarantee.

GUARANTEE EXCLUSIONS

  • Hazing, chalking or loss of gloss caused by improper care, abrasive polishes, cleaning agents or heavy duty pressure washing.
  • Paint deterioration caused by abuse, accidents, acid rain, chemical fallout or other acts of nature.
  • Accidents, scratches, chips or stone bruises due to normal vehicle us.
  • Custom finishes, exotic finishes or any finish other than standard refinish products.
  • Finishes on vehicles used for commercial or competitive purposes.
  • Failures resulting from product misuse or abuse.
  • Repairs done over previously refinished areas unless stripped to bare metal.
  • Claims presented without proper guarantee documentation.
  • Failures on finishes containing non-PPG certified collision repair centers.
  • Failures on finishes performed by PPG certified refinishers who have allowed their certification to expire.

*Good for as long as you own your vehicle

Scorpion Warranty


Customers that buy a Scorpion Truck Bed Liner can rest easy knowing that the bed liner that protects their truck is protected by our warranty.

We only sell the best products to our customers. When you buy a Scorpion Truck Bed Liner, it is guaranteed not to chip, crack, peel, or fade due to a fault in our material. We make this guarantee because we engineered the quality into the coating and it is the best in the industry. Less than 1/2 of 1% of Scorpion Bed Liners ever require service of any kind due to material failure. We use only the highest quality polyurethanes available and our products have been and are continuously tested in our labs and in the field for quality control.

If your Scorpion Truck Bed Liner ever needs service due to material failure, simply go back to your dealership and they will fix it.

What is Covered?


We guarantee that our products will not chip, crack, peel, or fade due to material failure. We use only the highest quality polyurethanes and tints that will keep your truck looking new for the life of the truck. Listed below are what is covered by the Scorpion Warranty due to material failure.

  • Chipping
  • Cracking
  • Peeling
  • Fading and Discoloration

About Us

Mission Statement

Cascade Collision's mission is to perform the highest level of quality, safe repairs, while exceeding customer expectations and to provide a safe and rewarding environment for all our employees.

Core Values

Commitment to Quality
Added value through training and education
Sustaining a clean environment
Confidently leading the industry
Active in our community
Dedicated to continuous improvement
Excellence in customer service

Mission Statement


Cascade Collision's mission is to perform the highest level of quality, safe repairs, while exceeding customer expectations and to provide a safe and rewarding environment for all our employees.

Core Values


Commitment to Quality
Added value through training and education
Sustaining a clean environment
Confidently leading the industry
Active in our community
Dedicated to continuous improvement
Excellence in customer service